Action learning, lectures, exercises, discussions, role-plays. Evening session with trainer Alejandra Nettel.
Being technically right is not enough. Engineers working on complex, multi-disciplinary projects need to communicate with precision and impact - to lead, collaborate, influence stakeholders, and resolve conflict constructively. Without these skills, even the strongest technical work can fail to land.
Do any of these situations sound familiar?
- Colleagues tell you that you can come across as too critical or too absolute in the way you communicate
- Your proposals struggle to gain full buy-in, even when the technical case is strong
- You find yourself in recurring discussions that consume time but don't produce decisions
This three-day course addresses these challenges head-on. It combines proven frameworks with intensive practical exercises, giving you the skills to communicate with greater clarity, conviction, and effectivess - starting from day one.
Available for open enrollment and as an in-company session tailored to your organization.
Objective
After completing this training, participants will be able to:
- Deliver messages clearly and persuasively in professional settings
- Listen actively to prevent misunderstandings and build alignment
- Use body language and non-verbal cues to reinforce their message
- Influence stakeholders and secure genuine commitment
- Transform resistance into buy-in
- Prevent and manage conflict effectively
Target Audience
This training is intended for engineers who work in the field of innovation and (high) tech and cooperate in (multi disciplinary) teams.
Program
Day 1 | 9:00 AM - 5:00 PM
Structuring and delivering your message
Active listening
Non-verbal communication
Day 2 | 9:00 AM - 9:00 PM (includes dinner)
Convincing others and transforming resistance into buy-in
The power of non-verbal communication - interactive session
Evening program outline:
Welcome & Introduction
The Thought Spiral - Understanding behavior patterns
Behavioral Solutions - Practical strategies
Being Present - Presence as a tool
The 3 Circles - Checking in with yourself
Personal Impact - Feedback on how you come across
Non-Verbal communcation Basics
Personal Plan - Next steps for growth.
During the evening program, you will be able to identify what triggers your anxiety or discomfort when presenting and examine your non-verbal cues.
Day 1 | 9:00 AM - 5:00 PM
Understanding the (psycho)logic of others' behavior
Designed for Engineers
This course is built specifically for engineers working in complex system development environments. Every exercise is grounded in realistic technical scenarios, and participants work with their own professional cases throughout - so what they learn is directly applicable to their day-to-day work
Personal Action Plan
Changing communication habits takes deliberate practice. Each participant leaves the course with a personal action plan that translates their learning into concrete steps for the workplace - ensuring the skills gained in the training room carry forward into real projects.
Feedback from Colleagues
Before the course begins, participants complete a brief 360-degree survey to gather structures feedback from colleagues on their communication strengths and development areas. This insight forms each participant's individual baseline for the training, making the learning relevant and personal from the outset.
All course materials, recommended reading, coffee/soft drinks and lunch are included. On the second day of the training there is also dinner included. Participants simply arrive ready to learn - we take care of the rest.
Methods
Certification
Participants will receive a High Tech Institute course certificate for attending this training.
More information
Course Reviews
"Claus delivered a great course with good levels of interaction. His background in psychology pays dividends for further insight & understanding."
Callum MacArthur – Boskalis Subsea Cables & Flexibles"Was great. A lot of practical exercises and useful information. Training met my expectations; will advise to my colleagues for sure."
Irina Beliaeva – Sioux Embedded Systems B.V."During this training I received practical tips and tricks to improve my communication with clients and colleagues. I realise now why communication with a customer was difficult in a previous project. Currently I have the tools to recognise this and handle these situations better."
M. Mors - Settels Savenije van Amelsvoort"During practical exercises I experienced the strength of applying the theory. With this course anyone can improve their efficiency."
R. Wielinga - Assembléon"I thought I was communicating correctly, now I realise that I talked mainly without the desired effect. Through this course, I came to understand that I can improve this with a number of tools and that these tools help me in accomplishing the effect I desire. During the three training days you get plenty of opportunities to practice and apply the tools with your fellow students. Different characteristics of the other students - with whom you immediately implement the tools you learn - enhance this. All in all, my insight in communication grew."
W. from Eindhoven
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